Privacy Policy

Effective Date: January 22, 2026
Last Updated:  January 22, 2026

1. Introduction

Denise Elysa (“we,” “us,” or “our”) is committed to protecting your privacy and handling your personal information with care, integrity, and respect.

This Privacy Policy explains how personal information is collected, used, disclosed, stored, and protected when you visit deniseelysa.com, use the EmbodiedSoul Community App, access the Client Portal, subscribe to our email community, or participate in our offerings, including workshops, ceremonies, group programs, and 1:1 sessions.

We comply with the Personal Information Protection Act (PIPA) of British Columbia, Canada, and applicable federal privacy and anti-spam legislation.

By using our website, platforms, or services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We collect only the personal information necessary to provide our services, operate our business, and maintain meaningful connection with our community.

Types of Information Collected

Personal information may include:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Login credentials for the Client Portal or Community App
  • Payment and billing information (processed securely by third-party providers)
  • IP address, browser type, device information
  • Website usage and analytics data
  • Information you voluntarily provide through:
    • Contact forms
    • Program registrations
    • Appointment bookings
    • Intake or reflection forms
    • Community participation
    • Email communication

Some offerings may involve voluntary sharing of limited wellness-related or personal reflection information. This information is collected only where necessary and is handled with heightened care.

3. How We Collect Information

We collect personal information through:

  • Website forms and registrations
  • Client Portal and Community App
  • Email subscriptions and communications
  • Booking and scheduling systems
  • Cookies and analytics tools
  • Direct correspondence (email, virtual sessions)

4. Purpose of Collection

We collect and use personal information for the following purposes:

  • Providing and administering programs, sessions, and community access
  • Communicating with you about services, events, or inquiries
  • Processing payments and managing bookings
  • Sending newsletters, updates, and offerings (with consent)
  • Improving website functionality and user experience
  • Maintaining records required for legal, professional, or insurance purposes
  • Ensuring community safety and appropriate participation

5. Consent

Consent may be provided in the following ways:

  • Explicitly, such as by checking a consent box, signing a release, or agreeing to recorded participation
  • Implicitly, such as by submitting a form, booking a service, participating in a session, event, workshop, or community space where notice of recording has been provided

Where applicable, personal information may include your name, image, voice, likeness, written contributions, or recorded participation.

By participating in sessions, workshops, events, community spaces, or online platforms that are recorded, you acknowledge and consent to:

  • The recording of your image, voice, and/or contributions
  • The use of such recordings for educational, promotional, archival, and informational purposes, including posting on our website, community app, streaming apps and social media platforms

You may withdraw consent at any time, subject to legal or contractual restrictions. Withdrawal of consent does not apply retroactively to content already lawfully recorded or published. Requests to withdraw consent may be made by contacting us using the contact details provided in this Privacy Policy.

6. Use and Disclosure of Information

a) Limited Use

Personal information is used only for the purposes for which it was collected, unless further consent is obtained or required by law.

b) Third-Party Service Providers

We use trusted third-party service providers to support the operation of our website, platforms, and services. These providers may collect, store, or process limited personal information on our behalf solely for the purpose of delivering their services. Each provider maintains its own privacy policy governing the handling of personal information.

We encourage you to review the privacy policies of these third-party service providers. We are not responsible for the privacy practices, security measures, or content of third-party platforms.

Some third-party service providers may store or process personal information outside of Canada, in which case such information may be subject to the laws of the jurisdiction in which it is processed.

Payment Processing

Email Marketing and Communications

Booking and Scheduling

Community, Membership, and Course Platforms

Website Hosting and Content Management

Analytics and Performance Monitoring

  • Google Analytics
    Used to collect aggregated and anonymized website usage data to improve site performance and user experience.
    Privacy Policy: https://policies.google.com/privacy

Video and Audio Meetings, Recording, and Production

Video Hosting and Distribution

c) Legal Disclosure

Personal information may be disclosed if required by law, court order, or governmental authority, or where necessary to protect the safety, rights, or integrity of our community, clients, or business.

d) No Sale of Information

We do not sell, rent, trade, or commercially share personal information, including any wellness-related or sensitive information.

7. Data Security

We take reasonable administrative, technical, and physical safeguards to protect personal information against loss, theft, unauthorized access, disclosure, or misuse. These measures may include:

  • Secure servers and encrypted platforms
  • Restricted access to personal information
  • Use of reputable third-party service providers

While we take security seriously, no method of transmission or storage can be guaranteed to be completely secure.

8. Retention of Information

Personal information is retained only as long as necessary to fulfill the purposes outlined in this policy or to meet legal, regulatory, professional, or insurance obligations. When no longer required, information is securely destroyed or anonymized.

9. Your Rights

You have the right to:

  • Request access to your personal information
  • Request correction of inaccurate or incomplete information
  • Withdraw consent (subject to legal limitations)
  • Request deletion of personal information, where appropriate

Requests can be made by contacting us using the information below.

10. Cookies and Analytics

Our website uses cookies and similar technologies to:

  • Enhance website functionality
  • Understand how visitors interact with our site
  • Improve content and user experience

You can adjust your browser settings to disable cookies; however, some features may not function properly as a result.

11. Third-Party Links

Our website may contain links to third-party websites, platforms, or resources. This Privacy Policy applies only to deniseelysa.com and associated platforms operated by us. We are not responsible for the privacy practices or content of external sites.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of our website or services after changes indicates acceptance of the updated policy.

13. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact:

Privacy Officer: Samuel Harrison
Website: https://deniseelysa.com
Email: privacy@deniseelysa.com